OUR GUIDE TO LEASING

What we recommend:


Tenant’s


Looking for a property to rent can often be tiring and take up a lot of your time. With clear pictures, detailed descriptions and other useful information our website will make it so much easier to find a suitable property. Our website is always maintained, up to date and very pay strict attention to its accuracy.

Our tenancy application form is available online, making the whole process simple and easy to complete. Please take your time in filling out the application form, the more accurate the information you supply the faster our Property Managers can get back to you with an answer.


Tenancy

Once your application has been approved by the landlord, you will be assigned your personal Property Manager. Your Property Manager will then arrange for your leases to be signed, bond/rent to be collected for your first month.

During your tenancy, your Property Manager will be available to assist you with any maintenance/repairs, rent payment matters, lease extensions and rent increases.

Urgent maintenance & repairs should be reported to your Property Manager without delay.

Related Industry Bodies:

If you have any questions or concerns about your rights and duties as a tenant please contact the relevant contacts below:

RTBA (Residential Tenancies Bond Authority)
113 Exhibition Street,
MELBOURNE VIC 3000
Ph: 1300 137 164
E: rtba@justice.vic.gov.au
W: www.rtba.vic.gov.au

VCAT (Victorian Civil Administrative Tribunal)
55 King Street,
MELBOURNE VIC 3000
Ph: 03 9628 9800
E: vcat@vcat.vic.gov.au
W: www.vcat.vic.gov.au

CAV (Consumer Affairs Victoria)
121 Exhibition Street,
MELBOURNE VIC 3000
Ph: 1300 558 181
E: consumer@justice.vic.gov.au
W: www.consumer.vic.gov.au

Landlord’s

Tenant Selection

Exceptionally high standards are always maintained when it comes to selecting the right tenant for you. Compulsory checks are conducted through nationwide databases known as the National Tenancies Database, which captures all previous rental history, any outstanding matters, we also speak to personal and business references and employment is confirmed.

Advertising Campaign

Professional marketing campaigns are tailored to the individual needs of our clients. We use different forms of advertising, but with the age of technology taking over the vast majority of tenants are sourced through multimedia platforms. The internet alone attracts a large number of potential tenants and allows for convenient and timely processing for many potential tenants to your property with unlimited views per day.

Domain.com.au, realestate.com.au is the most commonly used, we also back this up by using our site www.reignestateagents.com.au. Therefore capturing as much traffic as possible for your property.

Rental Payments

REIGN ESTATE AGENTS has a ZERO tolerance towards rent arrears, tenants are advised at the commencement of their lease that our office takes a strong stand against rent arrears.

We do offer a number of options for your tenant to pay their rent, methods such as electronic payments, direct debit, we will soon be looking into online payment through our website using the tenant’s credit card or they are welcome to attend our office in person.

Rent will then be deposited directly into your nominated bank account within 24 hours of receiving the funds.

If a tenant falls into arrears we will chase it up with reminder calls, written notices and even SMS messages.

Rent Reviews, Inspections, Maintenance, Rent Reviews and lease renewals are conducted 3 months prior to the end of the tenant's lease or every six months if the lease has expired.


Rent increases will only go ahead with the approval of the landlord.

Routine inspections are normally carried out at six-monthly intervals this is to ensure the tenant is maintaining the property and also to check if maintenance is required.


With all brand new tenancies, an inspection will be carried out after three month of the lease.

Your dedicated Property Manager will advise you immediately of any maintenance or repairs that are required.


If any works need to be carried out it will only be done with your approval and by a company approved tradespeople. With all major works, three quotes will be obtained for your approval.

0434 809 110

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